Tag Archives: business

Book review: Culture Shock, by Will McInnes

ImageI’m not one for reviewing books, generally. The last thing I can remember reviewing, in fact, was a piece of direct mail from Rapha, and that was more than five years ago! But there are a number of reasons why I feel compelled to offer up my thoughts on Culture Shock, by Will McInnes, which are:

  • I’ve known Will for a while. Well, I say ‘known’. We’ve met, I think, twice and connect on Twitter and that, but I’ve been an admirer of his company, NixonMcInnes, and intrigued by some of the approaches to business that they’ve been experimenting with there and which obviously form the basis for much of the thinking in the book.
  • In keeping with much that he espouses in Culture Shock, Will approached writing the book in a very open and transparent way, publishing chapters as he drafted them on his site for comments and feedback. That I found very interesting from the start and though I can’t remember adding a great deal of value, Will’s been kind enough to mention me in the acknowledgements section of the final printed version!
  • Finally, I genuinely believe that the way businesses run themselves and reward and motivate their people needs to change over the coming decades and therefore a book with the strapline “A handbook for 21st century business” would seem to be one I should have a look at…

So all of that’s hardly going to lead to the world’s most unbiased review, right?

Right.

I loved the book. Will presents a perspective on building and running businesses which is hugely inspiring (and in the truest sense of the word, by making you determined to change behaviour and take action) but which also doesn’t shy away from the massive challenges inherent in tackling the inertia found in businesses that have been run in the same way for decades. This is no pie-in-the-sky vision of business utopia – one where employees are permanently happy simply through the emotional fulfilment of the workplace – but definitely shows how businesses can be run with an eye on both profits and purpose.

What really makes the difference for me, however, is the practical nature of the book. Yes, there’s plenty of theory but it’s balanced – if not outweighed – by examples of businesses big and small (including Will’s own) who are putting into practice the techniques and methods detailed throughout, along with plenty of specific actions we can all take to move towards the vision. There’s also shitloads of extra reading recommended by Will. I’ve already bought three other books.

Will’s passion truly comes through in Culture Shock’s pages. Half the time it feels like he’s shaking you by the shoulders and shouting at you to take action. Which is a bit scary, because he’s not a small fella.

If I were starting my own business (and who knows, now?) then a copy of Culture Shock would be given to every employee that walked through the door. And every client, customer and partner.

Nice one Will.

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